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Government · DR Congo
Social Welfare Information System: National Readiness
Shared workflows, national data standards and a government-owned rollout model for a national welfare system.
The challenge
Manual beneficiary processes, no national registry, and programmes run in isolation: child protection, disability, GBV and assistance. Temporary NGO-owned tools filled the gaps.
Target architecture
- BusinessStandardised welfare processes across programmes.
- ApplicationSWIS core, mobile access and GIS.
- DataUnified beneficiary and household registry.
- TechnologyHybrid, vendor-neutral infrastructure.
- InstitutionalA dedicated Digital Governance Unit.
What PLX built
- Inception plan and path to a future ERP
- Government-owned, vendor-agnostic rollout model
- Registry and data models agreed across agencies
- 52-week rollout plan with training and data cleansing
- National data standards and a digitisation playbook
Result
The ministry owns the workflows, data standards and rollout plan. Any vendor it selects builds on one agreed foundation.
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